Shipping Policy
Lunaria & Co. LLC. accepts orders 24 hours a day, every day of the week. Orders are processed in the order in which they were received. Except those requested as “EXPRESS” since it has priority to meet delivery deadlines. All orders are shipped from our office in Atlanta, Georgia via USPS. Lunaria & Co. LLC. ships to the 50 states of the United States of America and follows the methods established by the USPS.
- Orders will be shipped within 7-10 business days after the order is placed and payment is received.
- Orders requested with "EXPRESS" shipping will be processed the next business day after receiving payment. The day the order is shipped does not count as a day in transit.
- Orders confirmed from Friday to Sunday, will be processed on Monday or the next business day and will be shipped from 1 to 3 days later. USPS Parcels generally do not deliver on weekends.
- Due to high volume of orders during the holiday season, the shipping process may take 10 to 15 business days after receiving payment.
- In case of contingency due to natural phenomena, sanitary emergencies or situations beyond our control, the delivery period can be extended from 10 to 15 business days after receiving payment.
Currently Lunaria & Co. LLC. does not offer international shipping. Orders that have a different shipping address than the billing address may be under review, in which case, the customer may be contacted; this may delay the shipping time. Lunaria & Co. LLC. does not guarantee "EXPRESS" shipping when an order is held for review.
Non-business Days for USPS are
January 1 (New Year)
January 20 (Martin Luther King Day)
February 17 (President's Day)
May 25 (Memorial Day)
July 4 (Independence Day)
September 7 (Labor Day)
October 12 (Columbus Day)
November 11 (Veterans Day)
November 26 (Thanksgiving Day)
December 25 (Christmas)
Lost Package
If the USPS shows the package delivered to the address that was provided to us, but it does not appear, the customer should request a clarification from the USPS closest to their address. Lunaria & Co. will not be responsible for replacing lost or stolen packages if they were delivered to the correct address or the customer entered the wrong address at the time of purchase, with missing information (building number, department, etc.) or misspelled.
Last updated: April 16, 2022.